Pastoral Support
Pure Healthcare Group have a dedicated pastoral support team providing all workers with 24/7 pastoral support. All workers are supported during the recruitment process with 24/7 contact from registration date, relocation and during placement.
All workers discuss and agree on a pastoral package and customised to meet the worker’s needs.
Detailed information includes but is not limited to aiding workers set up a new lifestyle that meet their work requirements. Our pastoral support package outlined below includes, but is not limited to:
- Agency worker welcome packs, including uniforms, ID badges and timesheets
- Helping workers complete forms and applications or check they meet qualification criteria
- Arranging all flights, travel options and itineraries
- Providing financial assistance where required, including contribution to travel, accommodation, advances to support upfront relocation costs
- Concierge service (collecting workers from home to place of work)
- Communicate with landlords and hotels if an agency worker has specific needs or requires adjustments.
- Sourcing and securing workers accommodation and providing workers with information on documentation required by landlords.
- Information on household bills, i.e., council tax, utility bills, internet etc.
- How to open a bank account if needed.
- Salary frequency, pension, other salary deductions, Annual and other types of leave.
- Distance of supermarkets and purchasing food costs.
- Local amenities guide and places of interest.
- Local places of worship, community groups and leisure facilities.
- Festive/religious celebrations
- Location of local GP's, dentists, nurseries/schools/universities, and childcare services
- Wellbeing and mental health support services and contact information
- Contact information for police and other emergency services, along with the location of the closest stations
- 24/7 agency worker support details
- Weekly wellbeing checks to ensure they have settled in, like the accommodation, feel safe or need further assistance
- Reward and recognition gifts, including birthdays, anniversaries, and loyalty milestones.
- Bereavement care and support.
- Arranging appointments and assisting with translation services.
- Regional weather and appropriate clothing suggestions
Register today!
Our online quick registration form takes less than 30 seconds to complete. Or, call us today to speak with one of our dedicated consultants. Let us help you find your ideal role.
