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Pure Heathcare group

Frequently Asked Questions

How much clinical experience do I need to work with Pure Healthcare Group?

We require all of our locums and permanent applicants to have relevant industry experience.

  • For Nursing we require 12 months post-grad UK experience.
  • For HSS we require 6-12 months post-grad UK experience
  • For AHP we require post-grad UK experience.
What are the terms of registering with Pure Healthcare Group?

All Terms & Conditions are within our candidate handbook which can be found on the documents section of our website.

Do I need to register before I can be offered work from Pure Healthcare Group?

Dependent on your profession within healthcare, nursing staff require that you are fully registered and compliant before we can offer you shifts.For AHP/HSS clinicians (including Biomedical Scientists), we are able to begin our consulting process whilst you complete your registration. You must be fully compliant before you step on-site for your assignment.

Where do Pure Healthcare Group supply healthcare professionals geographically?

We supply nationwide including: UK, Channel Islands, and the Republic of Ireland

Do you supply to public and private healthcare services?

We supply staff to NHS trusts, private hospitals, clinics, community settings, Custodial healthcare services, and local authorities

What do I do if I need to cancel a shift booking?

We ask for your full commitment and professional obligation towards each shift you take with Pure. We understand that some circumstances are out of your control. If you need to cancel a shift we require 24-48hrs notice. Please call 0203 687 0451 and ALWAYS follow up with an email of your name, shift you are cancelling, and reason why to info@purehealthcaregroup.co.uk.

What happens if an NHS/Private Hospital cancels my shift booking(s)?

Should a client cancel your booking, we will always endeavour to call you as soon as possible to explain the reasons why. Should your shift be cancelled within 12 hours of your start time. We will work to ensure you are covered with a minimum of 2 hours pay.Pure Healthcare Group has a policy of not working with hospital clients that regularly cancel locum staff and each cancellation we receive will be investigated in depth to support and protect our locums.​

What is your timesheet & payment process?

We run a weekly payroll for all ‘Pure’ workers and you will be paid a week in arrears. Make sure you send your timesheet to: timesheets@purehealthcaregroup.co.uk. All timesheets must be sent by Tuesday 5pm and ensure you CC in your consultant. You can find a blank PDF version of our timesheet on our website under the “Useful Documents” tab.

How does the registration process work?

We have a modern eco-friendly cyber automated registration process. This makes compliance much quicker and easier for you!

All my bank statements and bills are online now, what else can I use as proof of address?

We cannot accept any online statements as proof of address. We require all proofs of addresses to be physical ‘hard’ copies.We can accept:

  • Bank Statement
  • Credit Card Statement
  • Gas Bill
  • Electricity Bill
  • Energy Bill
  • Mortgage Statement
  • Council Tax
  • Firearms Lincense
  • HMRC Letter
Why do I need to provide proof of immunisations?

Dependent on your job role and the occupational health requirements. You will be asked to provide immunity keeping inline with the department of health guidelines

I don’t know where my DBS certificate is. Can you just accept the confirmation it is registered to the update service?

We cannot accept registration to the update service as evidence. We will always require to see the physical DBS certificate. If you do not have this you will need to have a new one put into process.

Why would I need an overseas police check?

You will need an overseas police check if you have lived outside the UK for more than 6 months within the last 5 years. If you do not already have an overseas police check, your compliance officer will be able to help/advise you on how you can obtain one.

Why do I need to update documents yearly?

Compliance needs to be renewed yearly to ensure the correct information and documentation is up to date inline with the NHS framework standards

  • Registration forms (you will receive a form to confirm if the details you provided at registration remain the same or if there have been any changes)
  • Criminal Record Check (DBS/CRB)
  • Fitness to Work (to renew your FTW you will be required to complete an annual review form to confirm or let us know if there has been any change to your health)
  • Proof of Address
  • Employment Checks