Detailed information includes but is not limited to aiding workers set up a new lifestyle that meet their work requirements. Our pastoral support package outlined below includes, but is not limited to:

• Agency worker welcome packs, including uniforms, ID badges and timesheets.
• Helping workers complete forms and applications or check they meet qualification criteria.
• Arranging all flights, travel options and itineraries.
• Providing financial assistance where required, including contribution to travel, accommodation, advances to support upfront relocation costs.
• Concierge service (collecting workers from home, to place of work).
• Communicate with landlords and hotels if an agency worker has specific needs or requires adjustments.
• Sourcing and securing workers accommodation and providing workers with information on documentation required by landlords.
• Information on household bills, i.e., council tax, utility bills, internet etc.
• How to open a bank account if needed.
• Salary frequency, pension, other salary deductions, Annual and other types of leave.
• Distance of supermarkets and purchasing food costs.
• Local amenities guide and places of interest.
• Local places of worship, community groups and leisure facilities.
• Festive/religious celebrations.
• Location of local GP's, dentists, nurseries/schools/universities, and childcare services.
• Wellbeing and mental healths upport services and contact information.
• Contact information for police and other emergency services, along with the location of the closest stations.
• 24/7 agency worker support details.
• Weekly wellbeing checks to ensure they have settled in, like the accommodation, feel safe or need further assistance.
• Reward and recognition gifts, including birthdays, anniversaries, and loyalty milestones.
• Bereavement care and support.
• Arranging appointments and assisting with translation services.
• Regional weather and appropriate clothing suggestions.